Belangrijkste bron van de groei zal outsourcing zijn, en IT management en process management zullen sneller groeien dan consulting services en development en integratie services. This faster growth will result from vendors selling transformational outsourcing services that enable buyers to reduce their costs and improve their IT infrastructure, aldus Kathryn Hale, hoofdanalyst van Gartner?s wereldwijde IT services. Outsourcing replaces internal IT spending and is often funded outside of IT budgets, so growth in outsourcing is possible even in the face of flat IT budgets. Bron: Gartnera>

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