4 items tagged "Software"

  • FreePint Releases Product Review of Competitive Intelligence Software, Intelligence Plaza

    FreePint, the international research and consulting service for information and knowledge professionals, released an independent product review of Intelligence Plaza today. The Intelligence Plaza is a comprehensive web-based market and competitive intelligence software tool developed by Global Intelligence Alliance (GIA), which is used by over 40,000 business managers worldwide.


    Chicago, IL, January 07, 2015 --(PR.com)-- FreePint, the international research and consulting service for information and knowledge professionals, released an independent product review of Intelligence Plaza today. The Intelligence Plaza is a comprehensive web-based market and competitive intelligence software tool developed by Global Intelligence Alliance (GIA), which is used by over 40,000 business managers worldwide.

    The Product Review of Intelligence Plaza by FreePint takes a look at Intelligence Plaza in terms of:

    1. Sources, Content and Coverage - How Intelligence Plaza provides users with a comprehensive web-based market and competitive intelligence software tool.

    2. Technology – What are the search functions of Intelligence Plaza, how the interface works and how it can benefit any organization.

    3. Purchasing and Value – What are the cost and the value that Intelligence Plaza would bring to any organization.

    FreePint’s in-depth Product Reviews are often used by information managers when evaluating tools and as a key part of their purchasing decision.

    In an excerpt, the Review explains, “Intelligence Plaza is a great choice for organisations already using Microsoft SharePoint as it is strongly integrated within a SharePoint Interface. The stand out strengths of Intelligence Plaza are the options to set up feeds from internal and external feeds of your choosing, making each company’s view unique and tailored to their information needs and wants. The package also enables each user to tag chosen stories and you can choose a variety of delivery options. Intelligence Plaza is fully operational on all platforms from PC to tablet and smartphone. The Intelligence Plaza “Market Intelligence Team” are fully committed to ensuring that every customer gets the most from that data available. The typical company size that uses Intelligence Plaza can be from 100 to thousands of employees.”

    “We have seen a trend in the marketplace where more and more companies are moving towards Microsoft SharePoint, and it is of utmost importance for our clients to have a choice. With GIA, they can choose between SharePoint products and non-SharePoint products, thus avoiding the need to build something internally, when a world-class off-the-shelf market intelligence software solution for SharePoint already exists. Intelligence Plaza for SharePoint is an outcome of collaboration between intelligence advisors, intelligence software experts and SharePoint specialists. It is an actual SharePoint software product that is fully compatible with the corporate intranet platform, and meets internal IT requirements and offers all the features of a proven intelligence software for market intelligence practitioners. Business users in their turn, benefit from all the built-in functionalities. These include for instance, personal email alerts and dashboards, that are all packaged in a user-friendly interface,” said Petteri Verronen, Vice President of Technology at GIA.

    http://www.pr.com/

     

     

  • How big data can drive employee engagement

    iPadBig data has reshaped businesses in many ways, and now it's even changing the way HR monitors employee engagement to improve both retention and customer satisfaction.

    What if your HR department could use data to not only predict employee engagement, but also know when an employee might be looking to jump ship? That's what Vip Sandhir, founder and CEO at HighGround, aims to do with his company's latest employee engagement products. By creating systems that mine data directly from employees, the goal is to provide business leaders with better -- and ongoing -- insights into the weaknesses and strengths within the organization.

    Using big data for performance evaluation allows companies to look at real-time data, rather than just annual reviews. This way, it's easier to get an idea of the larger picture of how happy and engaged employees are across the organization. Sandhir says that annual reviews are often watered down, because the employee might not want to offend anyone or the person they're unhappy with might be the same person conducting their review.

    "We think the voice of the employee is missing in the workplace today," says Sandhir. By offering a more interactive, streamlined daily process that measures employee's happiness and unhappiness, businesses can get better insights into where problems lie to avoid high turnover.

    "We put the platform in everyone's hands, and we allow managers and employees to interact in a more continuous manner. On a daily basis, you might get a question asking how you feel at work today. So what our application does, is it starts to create a continuous dialogue with the employee," says Sandhir.

    Minimizing flight risks

    Retaining talent is difficult, and it becomes even more difficult if that talent becomes resentful or unhappy in a negative working environment. Unhappy employees can lead to high turnover, which affects the business from every angle. For one company, Echo Global Logistics, HighGround's service made a significant difference in its "flight risk," minimizing turnover by 5 percent, which lead to increased productivity, customer retention and overall cost savings, Sandhir says.

    "As companies add new leaders, people, techniques and different reactions, the system will learn as you go," says Sandhir, "It becomes a method of two-way communication between manager and employee, which is key to gain insights into the overall success of the company from every employee." He points to the increased two way communication this type of software can encourage, which can give business leaders and executives the overall picture of the company.

    For example, some clients have installed this software across every retail store to take daily data on employee moods. "We've seen circumstances where stores have had very stable moods, and then over a very small period of time you'll see that mood sort of drop, and we've seen companies investigate and tie that back -- in some cases -- to a particular new leader that was installed in that location."

    Echo Global Logistics says the service encourages employees and management to recognize the hard work they do. The company notes that this engagement has been important because the company grew quickly. To avoid any fallout from fast growth, the leaders wanted to retain the sense of community and culture within the organization.

    "HighGround, which internally we refer to as Echo Engage, allows employees to recognize their colleagues for doing great work or helping them out. It also allows managers to make sure their employees do actually appreciate the work that they do by making it easy to give quick shout outs for just about anything," says Cheryl Johnson, senior vice president of talent at Echo Global Logistics.

    Customer feedback drives training

    However, it's not just employees who can go into the system to leave kudos and recognition. Customers also have the opportunity to leave feedback. In turn, says Johnson, that customer feedback helps drive employee training, engagement and allows leaders to find what the business is doing right and areas it might need to improve.

    While engagement is great when it's about positive recognition, the software can also unveil weak spots. For companies that can pinpoint the exact cause of unhappiness within a department or office location, it's possible to save money by keeping employees from quitting just to get away from one person. That problem can be addressed on an individual level, saving time, energy and money in the long run.

    Ultimately, employee engagement not only affects a company internally, it can seep out and negatively affect business outside of the organization. Sandhir points out that employee engagement is connected to customer satisfaction. If you have happy employees, you'll have happier customers as a result. And getting a watered down picture of employee satisfaction just once a year through performance reviews won't be enough to find problems before they start.

    While implementing new technology like engagement software sounds great in theory, companies need to ensure employees actually adopt and use the software. Johnson says the company found success with getting employees on board with HighGround's software by making it as easy to use and accessible as possible for employees. Workers can simply install a mobile app on their phone that Johnson says is as simple as using the mobile Facebook app. It's allowed employees to quickly adopt the system and see the benefits of this type of personal reporting.

    While Echo Global Logistics has seen improvements in expected areas such as engagement and establishing a cohesive company culture, the benefits have extended beyond that, says Johnson. She says that two surprising areas where they saw improvement through HighGround included visibility into "hidden talent within our organization," as well as "rich customer feedback."

    If you look at how business operations have changed thanks to technology, it makes sense that it would also change the way HR oversees employee engagement. Sandhir also points out that the traditional performance review process is somewhat of a feedback loop. Most of the conversation becomes filtered through the lens of the manager or leader. Any potential bias that is there is going to become part of the overall review. "The key here is you have to set up a safe place for employees where their voice is heard and the organization can understand the impact of that sentiment."

    Source: CIO

  • How to Do Big Data on a Budget?

    2016-02-11-1455188997-848612-shutterstock 274038974-thumbTo really make the most of big data, most businesses need to invest in some tools or services - software, hardware, maybe even new staff - and there's no doubt that the costs can add up. The good news is that big data doesn't have to cost the Earth and a small budget needn't prevent companies from stepping into the world of big data. Here are some tips and ideas to help keep costs down:

    Think about your business objectives
    Too many businesses focus on collecting as much data as possible which, in my view, misses the whole point of big data. The objective should be to focus on the data that helps you achieve your strategic objectives. The whole point of big data should be to learn something from your data, take action based on what you've learned and grow your business as a result. Limiting the scope of your data projects so they tightly match your business goals should help keep costs down, as you can focus only on the data you really need.

    Make use of the resources you already have
    Before you splash out on any new technology, it's worth looking at what you're already using in your business. Some of your existing infrastructure could have a role to play. Go through each of the four key infrastructure elements (data sources, data storage, data analysis and data output) and note what related technology or skills you already have in-house that could prove useful. For example, you may already be collecting useful customer data through your website or customer service department. Or you very likely have a wealth of financial and sales data that could provide insights. Just be aware that you may already have some very useful data that could help you achieve your business objectives, saving you time and money.

    Look for savings on software
    Open source (free) software, like Hadoop, exists for most of the essential big data tasks. And distributed storage systems are designed to run on cheap, off-the-shelf hardware. The popularity of Hadoop has really opened big data up to the masses - it allows anyone to use cheap off-the-shelf hardware and open source software to analyse data, providing they invest time in learning how. That's the trade-off: it will take some time and technical skill to get free software set up and working the way you want. So unless you have the expertise (or are willing to spend time developing it) it might be worth paying for professional technical help, or 'enterprise' versions of the software. These are generally customised versions of the free packages, designed to be easier to use, or specifically targeted at various industries.

    Take advantage of big data as a service (BDaaS)
    In the last few years many businesses have sprung up offering cloud-based big data services to help other companies and organisations solve their data dilemmas. This makes big data a possibility for even the smallest company, allowing them to harness external resources and skills very easily. At the moment, BDaaS is a somewhat vague term often used to describe a wide variety of outsourcing of various big data functions to the cloud. This can range from the supply of data, to the supply of analytical tools which interrogate the data (often through a web dashboard or control panel) to carrying out the actual analysis and providing reports. Some BDaaS providers also include consulting and advisory services within their BDaaS packages.

    BDaaS removes many of the hurdles associated with implementing a big data strategy and vastly lowers the barrier of entry. When you use BDaaS, all of the techy 'nuts and bolts' are, in theory, out of sight and out of mind, leaving you free to concentrate on business issues. BDaaS providers generally take this on for the customer - they have everything set up and ready to go - and you simply rent the use of their cloud-based storage and analytics engines and pay either for the time you use them or the amount of data crunched. Another great advantage is that BDaaS providers often take on the cost of compliance and data protection - something which can be a real burden for small businesses. When the data is stored on the BDaaS provider's servers, they are (generally) responsible for it.

    It's not just new BDaaS companies which are getting in on the act; some of the big corporations like IBM and HP are also offering their own versions of BDaaS. HP have made their big data analytics platform, Haven, available entirely through the cloud. This means that everything from storage to analytics and reporting is handled on HP systems which are leased to the customer via a monthly subscription - entirely eliminating infrastructure costs. And IBM's Analytics for Twitter service provides businesses with access to data and analytics on Twitter's 500 million tweets per day and 280 million monthly active users. The service provides analytical tools and applications for making sense of that messy, unstructured data and has trained 4,000 consultants to help businesses put plans into action to profit from them.

    As more and more companies realise the value of big data, more services will emerge to support them. And competition between suppliers should help keep subscription prices low, which is another advantage for those on a tight budget. I've already seen that BDaaS is making big data projects viable for many businesses that previously would have considered them out of reach - and I think it's something we'll see and hear a lot more about in the near future.

    Source: HuffPost

  • Research and Markets: Global Business Intelligence and Analytics Software Market Analysis & Trends - Industry Forecast to 2020

    The Global Business Intelligence and Analytics Software Market is poised to grow at a CAGR of around 7.7% in the next 5 years to reach approximately $24 billion by 2020.

    This industry report analyzes the global markets for Business Intelligence and Analytics Software across all the given segments in the research scope. It presents historical market data for 2012, 2013, 2014 revenue estimations are presented for 2015 and forecasts till 2020.

    The study focuses on market trends, leading players, supply chain trends, technological innovations, key developments, and future strategies. The report provides comprehensive market analysis across four major geographies such as North America, Europe, Asia Pacific and Other parts of the world.

    Report Highlights:

    • The report provides a detailed analysis with current and future market trends to identify the investment opportunities
    • Market forecasts till 2020, using estimated market values as the base numbers
    • Key market trends across the business segments, Regions and countries
    • Key developments and strategies observed in the market
    • In-depth company profiles of key players and upcoming prominent players
    • Market opportunities and recommendations for new investments

    Key Topics Covered:

    1 Market Outline

    2 Executive Summary

    3 Market Overview

    4 Business Intelligence and Analytics Software market by Deployment type

    5 Business Intelligence and Analytics Software market by Application

    6 Business Intelligence and Analytics Software market by Platform

    7 Business Intelligence and Analytics Software market by End User

    8 Business Intelligence and Analytics Software market by Service

    9 Business Intelligence and Analytics Software market by Geography

    10 Leading Companies:

    Alteryx
    Birst
    GoodData
    IBM
    INFOR
    Information Builders
    Microsoft Corporation
    Microstrategy Incorporated
    Oracle Corporation
    QLIK Technologies, Inc.
    SAP SE
    SAS Institute, Inc.
    Salesforce
    Tableau Software, Inc.
    Tibco Software, Inc.

    Source: Business Wire

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